Microsoft Copilot Agent
From AI Adoption to Measurable Impact
MindWorks helped pladis Global turn Microsoft 365 Copilot adoption into measurable productivity gains through practical training, real-world use cases and value tracking—resulting in 580 hours saved per month across participating employees.
The Challenge
Across pladis, employees were spending significant time on everyday activities such as drafting content, summarizing documents and creating reports. The challenge was not simply to introduce AI, but to help employees build confidence, embed it into everyday work and demonstrate measurable productivity value.
What We Did
Working with pladis, MindWorks supported the adoption journey around Microsoft 365 Copilot through structured training and masterclasses, helping employees integrate AI into the tools and workflows they already used every day.
How We Did It
The program combined capability building with practical use cases and productivity measurement. Rather than treating AI as a standalone technology initiative, the focus was on helping people apply it to real work and tracking the value created.
The Impact
- Among the 70 colleagues trained, the 48 who completed all masterclasses
- Company's productivity tracker reported 580 hours saved per month, averaging more than 12 hours per person per month
- Exceeds the program's 10-hour target. Some participants reported savings of up to 20 hours
Customer Quote
“There was a fear around AI. Now we’ve turned it into a completely positive environment.”
